TERMS & CONDITION
Terms of Use for Deans Knight Online Portal
Clients and Authorized Representatives
Last updated: September 1, 2026
IMPORTANT NOTICE: Please carefully read these Terms of Use (these “Terms”), which are a binding agreement with Deans Knight Capital Management Ltd. (“Deans Knight”) that governs the use of the Deans Knight Online Portal (the “Portal”) by its Clients and Authorized Representatives (as defined in section 4.1 hereinafter). Each time you use the Portal, you accept and agree to be bound by the most current version of these Terms. If you do not agree to the most current version of these Terms, then you may not use the Portal.
1. Introduction
Background: The Portal is intended for use only by or on behalf of Deans Knight Clients for the sole purpose of receiving electronic delivery of documents from Deans Knight and to access and download documents and information about their dealings with Deans Knight.
Acceptance of these Terms:
a) Individual Clients: If you are a Deans Knight client, then in the remaining sections of these Terms “Client” means you, and by registering to use the Portal, and each time you use the Portal, you signify your agreement to be bound by the most current version of these Terms.
b) Authorized Representatives: If you are an Authorized Representative of a Deans Knight client that is an individual or a legal entity (as defined in section 4.1 hereinafter), then in the remaining sections of these Terms “Client” means the Deans Knight client that you represent, and by registering to use the Portal on behalf of the client and each time you use the Portal on behalf of the client you signify the client’s agreement to be bound by the most current version of these Terms, and you represent and warrant that you have legal authority to agree to the most current version of these Terms on behalf of the client and to use the Portal on behalf of the client.
c) Changes to these Terms: Deans Knight may change these Terms from time to time by posting the changed Terms on the Portal and on the Deans Knight website at www.deansknight.com/client-portal. The changed Terms will be effective immediately on posting, unless the changed Terms expressly state otherwise. Client is solely responsible for checking the “Last Updated” date at the top of these Terms and reviewing any changes since the previous version. By using the Portal after these Terms have been changed by Deans Knight, Client signifies agreement to the changed Terms. Client may not change, supplement or amend these Terms in any manner.
2. The Portal
Permission to Use Portal: Client may not use the Portal if Client does not accept and agree to these Terms, if Client has breached these Terms or if Client’s permission to use the Portal has been suspended or terminated by Deans Knight. Deans Knight in its discretion may refuse to grant Client permission to use the Portal, and may restrict, suspend or terminate Client’s permission to use the Portal, without any notice or liability to Client.
Use of Portal: Subject to these Terms, Client may use the Portal for the sole purpose of accessing and downloading documents and information that Deans Knight in its discretion elects to deliver or make available to Client through the Portal. Client will use the Portal in accordance with these Terms. Client will not:
a) use the Portal in any manner, by any means, or for any purpose that is not expressly permitted by these Terms;
b) submit, transmit, or rely on the Portal for transmitting any investment instructions or any official record updates, as the Portal does not constitute an accepted communication channel for such instructions. For greater certainty, Deans Knight does not accept, and shall not be bound by or act upon, any investment instructions, trade orders, deposit/redemption requests, or official record updates submitted through the Portal, which shall not be deemed official communications;
c) attempt to circumvent the ordinary navigational structure, technical delivery systems or display of the Portal or otherwise attempt to access or use the Portal by any means that is not deliberately made available for that purpose by Deans Knight;
d) use the Portal in a way that damages, disrupts, compromises, degrades or interferes with the integrity, functionality, operation, performance or security of the Portal;
e) license, sublicense, grant, sell, share, transfer, assign, pledge, create an interest in, or otherwise give or make available or permit the use of the Portal to or for the benefit of any other person, whether as a service bureau or otherwise, and whether with or without charge;
f) alter, attempt to circumvent, destroy, obscure or remove any notices (including trademark and copyright notices), proprietary codes or locks, means of identification, digital rights tools or management information, security or control measures or agreements (including end user terms and conditions) on, in or in relation to the Portal or any documents and information available through the Portal; or
g) permit, assist or encourage any other person to do any of the foregoing in this section 2 or to commit any act or omission that would be a breach of these Terms if committed by Client. A restriction set out in this section 2 does not apply if and to the extent, but only to the extent, that the restriction is prohibited by applicable law.
3. Technical Requirements: Client is solely responsible for obtaining, provisioning, configuring, maintaining, paying for, and protecting from loss and damage, all equipment (including compatible personal computers and mobile devices), software (including compatible browser software) and services (including internet access) necessary for the use of the Portal by or on behalf of Client.
4. Notification: Client will promptly notify Deans Knight if Client or any Authorized Representative becomes aware of, or reasonably suspects, any unauthorized access to or use of the Portal or any documents and information through the Portal.
3. Documents and Information
Valid delivery as per regulations: By accessing this portal, Client expressly consents to receive regulatory documents in electronic format rather than by physical mail. This delivery method applies notably to Client’s account statements, trade confirmations, Relationship Disclosure Information (RDI), financial statements, as well as other official correspondence. Client acknowledges that the posting of a document by Deans Knight in the Portal constitutes official and valid delivery under applicable regulations. Notwithstanding the foregoing, Client acknowledges that official records, tax slips, and documents issued by third parties (such as custodians, administrators, or trustees) will continue to be delivered in accordance with such third parties’ standard delivery procedures and will not be provided through this Portal.
General: The Portal acts strictly as a mean for posting and downloading documents. Deans Knight in its discretion will determine, and may change from time to time, the documents and information that are available through the Portal. Deans Knight does not guarantee the accuracy, completeness or currency of general information or dynamic market data available through the Portal. Client acknowledges that data displayed on the Portal, including without limitation market prices, valuations, and portfolio balances, may be delayed, is provided for informational purposes only, and shall not be considered official. The only official and binding balances, holdings, and transaction records are those set forth on official, regulatory compliant account statements delivered to Client (including via the Portal pursuant to Section 1). Client may obtain complete and up-to-date documents and information by contacting Client’s Deans Knight representative.
Technical Problems: Client will promptly notify Deans Knight if Client or any Authorized Representative experiences any technical problems accessing documents or information through the Portal, or if Client reasonably believes that any documents or information available through the Portal are incorrect or incomplete. Deans Knight disclaims all liability related to technical display errors or data synchronization delays on the portal.
4. Authorized Representatives
Definition: If Client is a legal entity (e.g., a corporation or partnership), then “Authorized Representative” means a natural person who is authorized by Client to use the Portal on Client’s behalf. If Client is a natural person, then “Authorized Representative” means Client and any other natural person who is authorized by Client to use the Portal on Client’s behalf.
General: Client will use the Portal only through one or more Authorized Representatives, each of whom is duly registered with Deans Knight to use the Portal on behalf of Client. Client will ensure that each Authorized Representative uses the Portal in accordance with the restrictions and requirements set out in these Terms. Client may submit a written request (by email) to Deans Knight requesting that Deans Knight restrict, suspend or terminate (in whole or in part) any Authorized Representative’s registration to use the Portal. Deans Knight in its discretion may refuse to register a person as an Authorized Representative, and may restrict, suspend or terminate (in whole or in part) any Authorized Representative’s registration to use the Portal.
Credentials: Each Authorized Representative will use valid and subsisting unique identifiers or other factors registered with or provided by the Portal (collectively “Credentials”) to access and use the Portal. Credentials are specific to the Authorized Representative for whom they are registered or provided, and may not be shared with or transferred to any other person. Client will ensure that each Authorized Representative keeps the its Credentials secure and confidential at all times, does not permit any other person to know or use these Credentials, and immediately notifies Deans Knight if the Authorized Representative knows or suspects that its Credentials have become known to or used by any other person. Client is fully responsible and liable for the security of all Credentials and all use and misuse of Credentials. Deans Knight in its discretion may require Authorized Representatives to verify or change Credentials from time to time. Deans Knight is not required to verify the actual identity or authority of any person using Credentials.
Monitoring Use: The Portal may monitor and record information about each Authorized Representative’s use of the Portal, and Deans Knight may use and disclose that information for system administration and security purposes, to enforce these Terms and as otherwise permitted by applicable law, and may disclose or make that information available to Client. Client will ensure that each Authorized Representative consents to the collection, use, disclosure and retention of information regarding the Authorized Representative and its use of the Portal as set out in this section 4.4 and as otherwise permitted by applicable law.
Suspension: Deans Knight in its discretion may suspend any Authorized Representative’s access to the Portal without any prior notice if Deans Knight reasonably believes: the Authorized Representative has failed to comply with these Terms; the integrity, functionality, operation, performance, results, reliability or security of the Portal or any related data may have been damaged, disrupted, compromised or degraded, or to prevent a risk of damage, disruption, compromise or degradation to the integrity, functionality, operation, performance, results, reliability or security of the Portal or any related data; or the suspension is required by applicable law or is reasonably necessary to prevent or mitigate an imminent risk of harm, loss, damage or liability.
5. Other Matters
Proprietary Rights: As between Deans Knight and Client, Deans Knight will at all times solely own and retain all rights, title and interests (including all intellectual property rights) throughout the world in, to and associated with the Portal and the technologies and data used to operate the Portal. All rights not expressly granted by Deans Knight under these Terms are reserved. Deans Knight in its discretion may change the Portal from time to time without notice to Client.
Indemnity: Client will indemnify and hold harmless Deans Knight and its service providers, suppliers and licensors and their respective directors, officers, employees, agents and other personnel from and against all claims, complaints, demands, investigations, actions, suits and proceedings by any person, and all resulting liabilities and obligations (including damages, administrative monetary penalties, financial sanctions, settlement payments, expenses and costs, including lawyer’s fees), arising from, connected with or relating to the use by or on behalf of Client of the Portal or any documents and information obtained through the Portal, except to the extent that the liabilities and obligations are the direct result of Deans Knight’s gross negligence or breach of applicable laws.
Disclaimer of Liability: Client acknowledges that the Portal and documents and information available through the Portal are provided under these Terms free of charge and as a courtesy convenience to Client, and that Deans Knight does not accept any liability to Client or any other person arising from, connected with or relating to Client’s use of the Portal or any documents or information available through the Portal, except to the extent that any such liability is the result of the negligence of Deans Knight or the breach by Deans Knight of these Terms, the terms of its agreement with Client or applicable laws.
6. General
Survival of Terms: If Client’s permission to use the Portal is terminated for any reason, then these Terms will continue to apply and be binding regarding Client’s use of the Portal before termination and all related matters (including any related dispute).
Governing Law and Disputes: These Terms and all related matters will be governed by, and construed and interpreted solely in accordance with, the laws of the Province of British Columbia, Canada and applicable federal laws of Canada, excluding any rules of private international law or the conflict of laws that would lead to the application of any other laws. The courts of British Columbia sitting in Vancouver, Canada, will have original and exclusive jurisdiction over any dispute arising from, connected with or relating to these Terms or any related matter.
Interpretation: In these Terms: a reference to “these Terms” refers to these Terms as a whole, and not just to the particular provision in which those words appear; headings are for reference only; words importing the singular number only include the plural, and vice versa; “discretion” means a person’s sole, absolute and unfettered discretion; “including” or “includes” means including or includes (as applicable) without limitation or restriction; “law” includes common law, civil law, equity, statutes and regulations, and a reference to a specific statute includes all regulations made under the statute and all amendments to, or replacements of, the statute or any regulation made under the statute in force from time to time; and “person” includes an individual (natural person), corporation, partnership, joint venture, association, trust, unincorporated organization, society and any other legal entity.
Miscellaneous: These Terms are binding on Client and Client’s heirs, executors, administrators, personal representatives, successors and permitted assigns. These Terms are for the benefit of Deans Knight and its successors, assigns, directors, officers, employees and representatives. All notices required or permitted to be given under these Terms will be in writing. If any provision of these Terms is held by a court or arbitrator to be invalid or unenforceable for any reason, then the provision will be deemed severed from these Terms and the remaining provisions will continue in full force and effect without being impaired or invalidated in any way, unless as a result of the severance these Terms would fail in its essential purpose. Client may not assign these Terms without Deans Knight’s express, prior written consent, which consent may be withheld in Deans Knight’s discretion. Deans Knight may assign these Terms without Client’s consent. If Deans Knight’s consent or approval is required under these Terms, then Deans Knight in its discretion may withhold the consent or approval unless these Terms expressly specify otherwise. No consent or waiver by Deans Knight to or of a breach of these Terms will be effective unless in writing and signed by Deans Knight. These Terms set out the complete agreement between Deans Knight and Client with respect to the subject matter of these Terms, and supersede all previous communications, representations, negotiations, discussions, agreements or understandings, whether oral or written, with respect to the subject matter of these Terms. Except as set out in section 1.3, these Terms may not be amended except by a written document that expressly states that it is an amendment to these Terms and is signed by both Deans Knight and Client.
Language: The Parties have expressly requested and required that these Terms and all related documents be written in the English language. Les parties conviennent et exigent expressément que ce Contrat et tous les documents qui s'y rapportent soient rédigés en Anglais.
Questions: If you have any questions or comments regarding these Terms, please contact Client’s Deans Knight client contact.
If you do not accept and agree to these Terms, then you may not use the Portal.
Terms of Use for Deans Knight Online Portal
Third Parties
Last Updated: September 1, 2026
IMPORTANT NOTICE: Please carefully read these Terms of Use (these “Terms”), which are a binding agreement with Deans Knight Capital Management Ltd. (“Deans Knight”) that governs the use of the Deans Knight Online Portal (the “Portal”) by Third Parties (as defined in section 1 hereinafter). Each time you use the Portal, you accept and agree to be bound by the most current version of these Terms. If you do not agree to the most current version of these Terms, then you may not use the Portal. Unauthorized use of the Portal is strictly prohibited.
Authorization/Termination: You may use the Portal only if you are authorized to do so by a person or organization – such as a Broker or other Intermediary accessing on behalf of their clients that own units of funds managed by Deans Knight (each a “Third Party” and collectively “Third Parties”) – that is party to a valid and subsisting agreement with Deans Knight that allows the Third Party to access and use the Portal and the documents and information available through the Portal (the “Access Agreement”). Your permission to use the Portal is subject to termination or suspension by Deans Knight or the applicable Third Party in their discretion without any notice or liability to you.
Accounts/Credentials: To use the Portal, you must have valid and subsisting unique identifiers or other factors registered with or provided by the Portal (collectively “Credentials”). Credentials are specific to you, and may not be shared with or transferred to any other person. You will keep Credentials secure and confidential at all times. You will not permit any other person to know or use Credentials. You will immediately notify Deans Knight and the Third Party if you know or suspect that Credentials have become known to or used by any other person. Deans Knight in its discretion may require you to verify or change Credentials from time to time.
Permitted Use and Restrictions/Prohibitions: You may use the Portal, and the documents and information obtained through the Portal, only as expressly authorized by the Third Party in accordance with the Access Agreement and these Terms of Use. Without limiting the foregoing, you will not: attempt to circumvent the ordinary navigational structure, technical delivery systems or display of the Portal or otherwise attempt to access or use the Portal or any documents or information by any means that is not deliberately made available to you for that purpose by Deans Knight; use the Portal in a way that damages, disrupts, compromises, degrades or interferes with the integrity, functionality, operation, performance or security of the Portal; alter, attempt to circumvent, destroy, obscure or remove any notices (including trademark and copyright notices), proprietary codes or locks, means of identification, digital rights tools or management information, security or control measures or agreements (including end user terms and conditions) on, in or in relation to the Portal or any documents or information obtained through the Portal; or permit, assist or encourage any other person to do any of the foregoing in this section 3 or to use the Portal or any documents or information obtained through the Portal in a way that would constitute a breach of these Terms if it were done by you. The restrictions in this section 3 do not apply if and to the extent, but only to the extent, that the restrictions are prohibited by applicable law.
Monitoring Use/Personal Information: The Portal may contain technologies that monitor, record and report to the Third Party and Deans Knight information regarding your use of the Portal. The Third Party and Deans Knight may use that information for system administration and security purposes, to enforce these Terms and the Access Agreement, and as otherwise permitted by applicable law. You consent to the collection, use, disclosure, and retention by the Third Party and Deans Knight of information regarding your use of the Portal for those purposes and as otherwise permitted by applicable law.
Governing Law/Disputes: These Terms are governed by the same law that governs the Access Agreement. All disputes arising under or in relation to these Terms will be resolved using the dispute resolution procedure set out in the Access Agreement, and you hereby irrevocably submit and attorn to the exclusive jurisdiction of those arbitrators and courts regarding those matters.
Changes to these Terms of Use: Deans Knight may change these Terms from time to time by posting the changed Terms on the Portal and on the Deans Knight website at www.deansknight.com/client-portal. The changed Terms will be effective immediately on posting, unless the changed Terms expressly state otherwise. You are solely responsible for checking the “Last Updated” date at the top of these Terms and reviewing any changes since the previous version. By using the Portal after these Terms have been changed by Deans Knight, you signify your agreement to the changed Terms. You may not change, supplement or amend these Terms in any manner.
Survival: Each of sections 4, 5, 7 and 8 of these Terms, and all other provisions necessary to their interpretation or enforcement, will survive the expiration or termination of your permission to use the Portal and will remain in full force and effect and be binding on you as applicable.
General: These Terms are the entire agreement between you and Deans Knight regarding your use of the Portal and related matters, and may not be modified except as set out in section 6 or by a written document that expressly states that it is an amendment to these Terms and is signed by both Deans Knight and the Third Party. These Terms are binding on you and your heirs, executors, administrators, personal representatives, successors and permitted assigns. If any provision of these Terms is determined to be unenforceable or invalid for any reason, then the provision will be deemed severed from these Terms and the remaining provisions will continue in full force and effect unless as a result of the severance these Terms would fail in their essential purpose. In these Terms: headings are for reference only; words importing the singular number only include the plural, and vice versa; “discretion” means a person’s sole, absolute and unfettered discretion; “including” or “includes” means including or includes (as applicable) without limitation or restriction; “law” includes common law, civil law, equity, statutes and regulations; and “person” includes a legal entity.
IF YOU DO NOT ACCEPT AND AGREE TO THESE TERMS OF USE, YOU MAY NOT REGISTER FOR OR USE THE PORTAL.
Privacy Notice – Deans Knight Online Portal
Last Updated: September 1, 2026
IMPORTANT NOTICE: If you are an Individual who has provided personal information about you, please carefully read this notice (the “Privacy Notice”). It provides information on how your personal information within this Portal may be handled by Deans Knight Capital Management Ltd. (“Deans Knight”). Each time you use the Portal, you accept and agree to be bound by the most current version of this Privacy Notice. If you do not agree to the most current version of this Privacy Notice, then you may not use the Portal.
1. Protection of Personal Information
No collection: Aside from information that may be collected to monitor, record, and report your use of the Portal to Deans Knight (as detailed in the Terms of Use above), no additional personal information is collected through this Portal. The information accessible via the Portal consists solely of information you have previously provided to Deans Knight for the provision of our services, or data that we have generated while managing your accounts, where applicable.
Access: Other than yourself, access to this information is strictly limited to Deans Knight personnel responsible for managing your account(s) or entrusted with administrative duties necessary to manage our contractual relationship – and, as specified above in these Terms of Use, any Third Party (including Brokers or other Intermediaries) acting on your behalf, provided such Third Party is party to a valid and subsisting agreement with Deans Knight.
Disclosure for IT and maintenance purposes: By accepting this Privacy Notice, you acknowledge, however, that third parties providers may have technical access to the data for the exclusive purpose of system maintenance and support, subject to strict contractual confidentiality obligations imposed by Deans Knight.
Security measures: Deans Knight has implemented reasonable due diligence measures and rigorous security standards to ensure your information remains protected, in accordance with our Privacy Policy and applicable regulatory requirements.
2. Retention & Archiving
Duration: In accordance with legal retention obligations, particularly regarding privacy, securities and anti-money laundering (AML) regulations, your documents will be kept by Deans Knight for a period of 7 years.
Document availability: However, the period of availability for these documents on this Portal may be shorter (as details in the Terms of Use above). Deans Knight reserves the right to modify the duration of online access at its discretion. Should a document no longer be available on the platform, you may contact Client Services or your Account Manager to request a copy, subject to applicable laws and regulations. To avoid any inconvenience, Deans Knight strongly recommend that you download and save a copy of each document for your permanent records, particularly in anticipation of an account closure or site maintenance.
Privacy Policy: For more information on how personal information is handled by Deans Knight, please consult our Privacy Policy, available at https://www.deansknight.com/Privacy Policy